Businesses and Leadership
Director of Customer Success
Mr. Windall was named the Director of Customer Success for Klas Government in September 2021. He started with Klas in September 2015 and served as Manager of Field Operations from October 2018 to September 2021. Mr. Windall served in the US Army between 1988-1998 as a Radio/Crypto Repair Technician at various military commands, including the White House Communications Agency, and Operation Just Cause. Throughout his civilian career he held various management, project management, and technical rolls within the Telecom and IT industries in support of both commercial and government customers.
As Director, Mr. Windall is responsible for the post-sales support of customers to include on-site support of both hardware and configuration implementation as well at on-site training, and warranty claims. Additionally, he is responsible for the training of Klas personnel, resellers, and the maintenance of the Klas demonstration equipment.