Technical Support
Introducing KlasKare
KlasKare is a service offering from Klas that includes extended hardware warranties and RMA options, continuous access to security, support, and visibility for Klas hardware, and all associated firmware and software.
Klas Support
Klas Customer Support provides 24/7/365 technical support and troubleshooting along with firmware/hardware updates, asset management and tracking, vulnerability and security concern reporting, and our full Knowledge Base.
Get in Touch
Email: support@klasgroup.com
Help Desk: https://helpdesk.klasgov.com
Access our Knowledge Base or log a support ticket.
Note: Our Knowledge Base and ticketing system are secure, so you need to create an account to gain access.
Phone:
- US: +1 202 7548732
- EMEA: +353 1 685 5734
US Government Customers:
- +1 703 881 3156
- Toll-Free: 844-411-KLAS (5527)
Help desk website: Click here
Support Email: Click here
Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)
Klas Government
Customers of Klas Government can access Technical Support using the contact details below.
The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.
Help desk website: Click here
Support Email: Click here
Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)
Transportation, Public Safety & Automotive
Customers of Klas’ Transportation, Public Safety and Automotive product lines can access Technical Support using the contact details below.
The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.
Help desk website: Click here
Support Email: Click here
Support Phone: U.S. +1 202 754 8732
EMEA: +353 1 685 5734