Technical Support

Introducing KlasKare
KlasKare is a service offering that includes extended hardware warranties and RMA options, continuous access to security, support, and visibility for all hardware, and associated firmware and software.

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Support

Our Customer Support provides 24/7/365 technical support and troubleshooting along with firmware/hardware updates, asset management and tracking, vulnerability and security concern reporting, and our full Knowledge Base.

Get in Touch

Help Desk: https://helpdesk.klasgov.com

Access our Knowledge Base or log a support ticket.

Note: Our Knowledge Base and ticketing system are secure, so you need to create an account to gain access.

Global Customers:

US Government Customers:

Help desk website: Click here

Support Email: Click here

Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)

Klas Government

Customers of Klas Government can access Technical Support using the contact details below.

The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.

Help desk website: Click here

Support Email: Click here

Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)

Transportation, Public Safety & Automotive


Customers of Klas’ Transportation, Public Safety and Automotive product lines can access Technical Support using the contact details below.

The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.

Help desk website: Click here

Support Email: Click here

Support Phone: U.S. +1 202 754 8732
EMEA: +353 1 685 5734

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