Technical Support
Introducing KlasKare
KlasKare is a service offering that includes extended hardware warranties and RMA options, continuous access to security, support, and visibility for all hardware, and associated firmware and software.
Support
Our Customer Support provides 24/7/365 technical support and troubleshooting along with firmware/hardware updates, asset management and tracking, vulnerability and security concern reporting, and our full Knowledge Base.
Get in Touch
Help Desk: https://helpdesk.klasgov.com
Access our Knowledge Base or log a support ticket.
Note: Our Knowledge Base and ticketing system are secure, so you need to create an account to gain access.
Global Customers:
US: +1 202 7548732
EMEA: +353 1 685 5734
Email: support@klasgroup.com
US Government Customers:
+1 703 881 3156
Toll-Free: 844-411-KLAS (5527)
Email: support@klasgov.com
Help desk website: Click here
Support Email: Click here
Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)
Klas Government
Customers of Klas Government can access Technical Support using the contact details below.
The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.
Help desk website: Click here
Support Email: Click here
Support Phone: +1 703 881 3156
Toll-Free: 844-411-KLAS (5527)
Transportation, Public Safety & Automotive
Customers of Klas’ Transportation, Public Safety and Automotive product lines can access Technical Support using the contact details below.
The Knowledge Base and ticketing system is a secure forum, so you’ll need to create an account to gain access.
Help desk website: Click here
Support Email: Click here
Support Phone: U.S. +1 202 754 8732
EMEA: +353 1 685 5734